Key Account Manager

Ref
182
Department
Sales
Location
Heerbrugg, Switzerland
Employment type
Full-time
Salary
competitive
Closing date
31/08/2026
Description

ESCATEC Switzerland AG – the innovative high-tech company in the St. Gallen Rhine Valley.

We specialize in the development of complete electronic devices, micro- and optoelectronics, and the manufacturing of complex electronic assemblies.

Our customers benefit from comprehensive services covering all aspects of electronics – from development and industrialization to series production and lifecycle support.

Responsibilities

  • Provide reliable Customer support service for strategic Customers
  • Develop and maintain long term relationship with strategic Customers and ESCATEC to establish organic growth and achieve company’s goals
  • Be the Champion of the Customer and the Customer’s voice throughout the factory. Effectively communicate all Customer requirements to relevant departments.
  • Efficient Customer Relationship Management at all hierarchical level and professional representation as ambassador of ESCATEC
  • Prepare Customer Account Development Plans and achieve agreed targets for sales
  • Development and internal implementation of Customer-specific strategies and measures
  • Ensure efficient costing during quotations, cost feedback and price negotiations to win deals
  • Direct and steer internal cross functional team to resolve challenges in order to meet Customer’s expectations 

Job requirement

  • Professional qualification in a commercial or technical area
  • At least 5 years experience in an industrial, technical or commercial environment
  • Proactive involvement in managing and building relationship with Customer at all hierarchical level
  • Proven track record as a successful sales person
  • High understanding of customer needs and market dynamics
  • Fluent in German and English (written and spoken)

We offer

  • Space given for creative solutions
  • A good working atmosphere, flexible working hours and above-average social benefits
  • Opportunities for further development
  • Fair compensation through salary bands and profit‑sharing
  • Various employee events and a wide range of health‑promotion offerings
  • Encouragement of ideas and individual initiative (suggestion scheme with financial rewards)